Privacy Policy
Effective Date: October 13, 2025
Last Updated: October 13, 2025
1. Overview
Soul Cool (“SoulCool.ai,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the SoulCool.ai mobile app, website (www.soulcool.ai), and related services (collectively, the “App”).
By using SoulCool.ai, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the App.
2. Information We Collect
We collect information in a few ways to personalize your experience and keep the App running smoothly.
a. Information You Provide
Account information: When you create an account, we may collect your name, email address, or login credentials (via Apple, Google, or other sign-in methods).
Profile details: Optional information such as your date of birth, gender, or location (used for features like horoscopes or energy insights).
Messages and activity: Content you share with the app (such as chat interactions, journaling, or preferences) may be processed to improve recommendations and experience.
b. Automatically Collected Information
Usage data: Information about how you interact with the App (buttons tapped, time spent, features used).
Device data: Device type, operating system, app version, IP address, and general location (city or region, not precise GPS).
Cookies & analytics: We may use analytics tools like Firebase or Google Analytics to understand usage patterns and improve performance.
3. How We Use Your Information
We use collected data to:
Provide and personalize your in-app experience
Deliver daily horoscopes, affirmations, and insights
Manage user accounts, subscriptions, and purchases
Send notifications or reminders (when enabled)
Improve app functionality and develop new features
Communicate with you about updates, offers, or promotions
Conduct limited marketing or usage analysis (internally only)
We do not sell or share your personal data with third parties for their own marketing purposes.
4. Marketing & Communications
With your permission, we may send push notifications or emails with affirmations, updates, or special offers. You can opt out of marketing emails or disable notifications in your device settings at any time.
5. Data Storage & Retention
Your information is stored securely using encrypted databases and cloud services. We keep your data only as long as needed to provide the App’s services or as required by law.
Chat and journal entries may be stored temporarily for service improvement and personalization but are not shared publicly or sold.
6. AI & Content Generation
SoulCool.ai uses AI technology powered in part by ChatGPT and similar natural language systems. Your input may be processed by these systems to provide responses, guidance, or wellness content.
We may review anonymized interactions to improve our service quality and experience.
7. Third-Party Services
We may use trusted third-party tools for:
Analytics: Google Analytics, Firebase
Authentication: Apple Sign-In, Google Sign-In
Payments: App Store or Google Play billing
These services follow their own privacy policies, which we encourage you to review.
8. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your information
Withdraw consent or opt out of marketing communications
Request a copy of your data
To make a request, email us at info@soulcool.ai.
9. Children’s Privacy
SoulCool.ai is not intended for children under 13 (or 16 in some regions). We do not knowingly collect personal data from minors. If you believe a child has provided data, contact us at info@soulcool.ai and we’ll delete it promptly.
10. Data Security
We use administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the latest version. Continued use of the App after changes means you accept the revised policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: info@soulcool.ai